Quotes of the Month

Jenny Levine has linked to an excellent article by Roy Tennant on the Library Journal web site:

What I Wish I Had Known

I love Roy’s statement that:

I wish I had known that the solution for needing to teach our users how to search our catalog was to create a system that didn’t need to be taught — and that we would spend years asking vendors for systems that solved our problems but did little to serve our users.

A few minutes later, I stumbled across Jennifer Matthews‘ blog – she’s a student of English and Comparative Literary Studies at the University of Warwick:

So I figure that the library is evil. And it hates me.
(The Library)